At Mega Home, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website (mega-home.co.za) or make a purchase.

Information We Collect

When you interact with our website, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Payment Information: Billing address and payment details (processed securely by third-party payment providers).
  • Account Information: Username, password, and order history if you create an account.
  • Technical Information: IP address, browser type, and device information through cookies and analytics tools.
  • Marketing Information: Your preferences when you subscribe to our newsletter or participate in promotions.

How We Collect Your Information

We collect information when you:

  • Make a Purchase: During checkout or account registration.
  • Contact Us: Via email, phone, or contact forms.
  • Subscribe: To our newsletter or marketing communications.
  • Browse Our Website: Through cookies and similar technologies to enhance your experience.

How We Use Your Information

We may use your personal information for:

  • Order Processing: To fulfill and deliver your purchases.
  • Customer Support: To assist with inquiries and resolve issues.
  • Website Improvement: To analyze website usage and enhance user experience.
  • Marketing: To send promotions, special offers, and updates (with your consent).
  • Security: To protect against fraud and maintain a secure environment.

Sharing Your Information

We may share your personal information with trusted third parties, including:

  • Payment Processors: To handle secure transactions (e.g., Payfast).
  • Delivery Partners: To fulfill your orders (e.g., The Courier Guy).
  • Service Providers: For website hosting, analytics, and marketing services.

We do not sell your personal information to third parties.

Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality.
  • Analyze website traffic and performance.
  • Provide personalized content and advertising.

You can manage cookie preferences through your browser settings.

Data Security

We prioritize your data security by implementing:

  • Encryption: Secure payment gateways to protect financial transactions.
  • Access Controls: Restricted access to personal information.
  • Regular Monitoring: To detect and prevent security breaches.

Your Rights

You have the right to:

  • Access: Request a copy of your personal data.
  • Update: Correct inaccurate information.
  • Delete: Request deletion of your data (subject to legal requirements).
  • Opt-Out: Unsubscribe from marketing communications at any time.

For requests, please Contact Us.

Marketing Communications

If you subscribe to our newsletter, we may send you promotions and updates. You can opt-out at any time by:

  • Clicking the “Unsubscribe” link in our emails.
  • Contacting our support team directly.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates may be communicated via email.